Customer and product details are extracted from the host to the mobile terminal. The salesperson then has the ability to retrieve details regarding a Customer such as contact name, address, telephone numbers and credit limits. They can also search their product database to determine stock availability, costs, variants, and other information.
The salesperson can then create an electronic sales order while on the Customer’s site by scanning the bar code on existing stock, and entering the quantity required.
Periodically, the created sales orders are sent to the host for seamless order creation. Updated customer and product details can then be down loaded in preparation for the following day. This can occur via cradle after the representative has returned to the office, or via GPRS in the field.
An organisation’s sales team is only as productive as the time they have available to actually perform sales duties. By providing a fast, paper free procedure of order entry that minimises order errors, they can be more productive and rely on higher sales accuracy.
By providing current stock levels and customer credit limits, the occurrence of back orders and bad debts can be easily managed and minimised.
