TIG International has a number of products that we use to provide solutions for our Customers.  Our solutions usually involve one or more of these products, combined to suit the Customer needs.  If our software products do not match the Customer needs exactly, TIG International can develop or modify any of these solutions to do the job.

Our software products can run on a variety of platforms, depending on the environment, including Radio Frequency (RF) terminals, Palm (PalmOS), Pocket PC and DOS.  We have technology support for bar codes (barcodes), RFID, Pick-To-Light (pick to light), and magnetic stripe cards to name a few.  The software products interface to systems including SAP R/3, Oracle E-Business Suite (Oracle Financials), Open Database Connectivity (ODBC) supported, and various text based messaging systems, including the ability to e-mail via the Microsoft Messaging Application Programmer’s Interface (MAPI).

Have a look at our range of Mobile Computing and Automated Data Capture solutions available:

• MMT Warehouse– Full bin-managed warehouse, Pick To Light systems, RF terminals.
• MMT Inventory – RF terminals, Pick To Light, no bin management.
• Asset Tracking Tool (ATT) – Tracks assets, documents, equipment using with barcodes or RFID.
• Remote Order Entry System (ROES) – Customer orders on the move.
• Inventory Tool – Portable stock taking for Personal Digital Assistants (PDAs).
• Goods Receiver – Counts goods in against Purchase Orders or ASNs.
• Stock Picker – Portable PDA picking.  Fast, cost effective and accurate.
• Field Service Assistant – Enter job information and hours worked their PDA.
• Plant Maintenance Assistant – Update jobs, record consumables and spare parts usage
• Production Assistant – Records goods manufactured, wastage, and raw materials used.
• Parcel Tracker – Tracks location date and time, with signature capture on a PDA.
• Meter Reader – Barcode and RFID with meter values on a PDA.
• QA Inspector – Enter quality, safety, and data inspections on a PDA.
• Time Sheet Recorder – Tracks time consumed against jobs on the PDA.
• Loan Kiosk – Complete item checkout system.

MMT – Warehouse Management

• Full Radio Frequency Support
• All industry bar code standards
  
• EAN-128 support
  
• Real time updates
  
• Goods receiving
  
• Put away
  
• Picking
  
• Bin to Bin movements
  
• Stock Take
  
• Simple and EAN (MGB) Way Packing
  
• 5 RF terminals
  
• RF controller
  
• UNIX machine
  
• SAP R/3 Interface

The Material Memory Tool (MMT) is a modular software application that is designed to allow improved efficiency and accuracy at the shop floor.  It is not designed to be a “bolt on” component of any particular accounting/inventory system.  It is a stand-alone application that interfaces to an accounting/inventory system.

The MMT is an application that is specifically written to provide operators, the ability to perform speedy, and accurate warehouse operations.  The MMT is optimised for small screen terminals, although it may be run on any size terminal that has bar code reading capabilities.  The MMT is specifically designed to minimise the amount of typing that an operator must perform.

The product consists of a Control Module, Interface Module, and Function Modules.  The Interface Module is configured to communicate with the relevant host system.  There are standard “off-the-shelf” Function Modules including Goods Receipt, Put Away, Picking, Simple Packing, Physical Inventory and Utilities.  Customised modules may also be built based on customer requirements.

Many larger accounting/inventory systems require significant timely and accurate data entry for them to operate effectively.  This can be difficult in a warehouse environment due to the throughput of stock and the time taken to complete paperwork for submission to a data entry department.  MMT provides a simple “off-the-shelf” solution providing work control task dissemination and data collection seamlessly integrated to the host system.

MMT – Inventory and Stock Management

• Full Radio Frequency Support
• All industry bar code standards
• EAN-128 support
• Real time updates
• Goods receiving
• Picking
• Stock Take
• Simple and EAN (MGB) Way Packing
• RF controller
• UNIX machine
• SAP R/3 Interface

This is the same MMT product as the Warehouse Management version, except that WM specific modules are not supplied, and a module for SD picking is included.

ATT – Asset and Item Tracking

• Track Asset locations
  
• Remembers data and time sited
  
• Records cost centre
  
• Free form fields for new assets
  
• View assets including descriptions
  
• Reconciliation report
  
• Configurable through the software
  
• SAP R/3 Interface
  
• PeopleSoft interface
• ODBC Interface

The Asset Tracking Tool (ATT) is a product consisting of Software and Hardware components to allow organisations to collect information about their fixed assets.  The product has two primary functions, Asset Stock Take, and Asset Tracking, the latter being the recording of asset movements.

Asset information is brought down to a local PC from a central accounting/asset management application, then transferred to a hand held bar code scanner.  Once the bar coded assets have been located and scanned, the information flow is reversed, and the host asset management system is updated with the most recent information available.

Assets may be tracked using their Asset Number or Inventory/Tag Number.  Asset data fields that may be updated include location and cost centre.  The ATT software automatically populates the scanned date.

There are essentially two facets to be considered whenever an organisation intends implementing an asset management program.  The first is the selection of an asset management software application and the second is how best to collect accurate data regarding the movements of assets and ensuring this data is delivered to the management system in a timely manner.  This second facet of asset management is commonly referred to as asset tracking.

Asset tracking involves utilising appropriate data capture hardware and software together with effective business processes to maintain an accurate “picture” of an organisation’s asset inventory.  Provided the asset tracking process is efficient and cost effective, the greatest benefits will be realised if an asset  “picture” is taken regularly.  This will provide the asset management system, and its users, the most up to date information with which to make critical financial decisions.

The software package consists of host interface component, Transfer PC (translation), and data terminal applications.

ATT requires approximately one half day to ensure proper configuration and release of installation pack.  Allow a full day to support the installation procedure by telephone if the customer intends performing the software installation.  Included in the sales package is five hours of help desk support in the first year.

ROES – Remote Order Entry System

• Create Sales Orders
  
• View customers
  
• View products
  
• Edit created sales orders
  
• Cancel created orders
  
• Prices automatically calculated
  
• Product price per customer available
  
• Messages about specials
  
• Per customer information displayed
  
• ODBC Interface
  
• MAPI Interface
• Text file Interface

Customer and product details are downloaded from the host to the mobile terminal.  The salesperson then has the ability to retrieve details regarding a client such as contact name, address, telephone numbers and credit limits.  They can also search their product database to determine stock availability, costs, variants, and other information.

The salesperson can then create an electronic sales order while on the customer’s site by scanning the bar code on existing stock, and entering the quantity required.

At the end of the day, the created sales orders are sent to the host for seamless order creation.  Updated customer and product details can then be down loaded in preparation for the following day.

A company’s sales team is only as productive as the time they have available to actually perform sales duties.  By providing a fast, paper free procedure of order entry that minimises order errors, they can be more productive and rely on higher sales accuracy.

By providing current stock levels and customer credit limits, back orders, and bad debts may be managed and minimised.

Inventory Tool

• Perform Physical Inventory at Bin level.
• Perform Physical Inventory at the Product Level
• Query current inventory levels.  Depending on capacity of hardware chosen to store the inventory information.
• Control “Blind Counts” and other aspects of ensuring the most accurate stock take possible

The product provides operators the ability to query the current inventory by bin and display stock quantities.

It provides the means to perform a bin-based stock take and update the host inventory levels.

Many small to medium sized companies require accurate inventory tracking however their current paper based inventory recording is time consuming and prone to human data entry error.  The Inventory Tool is the solution to this problem.

Goods Receiver

• Receive against a purchase order
• Receive without purchase order
• Add/Change/Delete mode for counting quantities of material received
• Delivery complete selection available
• View available purchase orders

This product will allow an operator to enter a purchase order number and obtain the expected line items for receipt.
Actual materials, quantities, and batch numbers (if appropriate) are captured by the operator and a confirmation sent to the host.  Serial numbers are not supported.

If a customer requires a more complex solution, then the appropriateness of MMT should be investigated.  Likewise, if goods receiving against other types of documents were required, such as ASNs, Production Orders, Returns, or Manufacturer Returns, MMT would be a more suitable product.

Stock Picker

• Picking against a pre-prepared pick slip
• Immediate issuing against a cost centre or sales order number
• Add/Change/Delete mode for counting the quantities of material picked
• View available picking lists

This product will accept pick slip requirements from the host and display these for the operator to complete.  Pick confirmations will be sent to the host.

There will also be the ability to manually “create” a picking list.  This has the effect of performing a “shopping expedition” whereby the operator goes around with the data capture device, and selects the desired material manually.  This is then entered into the data capture device and updated into the inventory management system as an “open warehouse” type of invoice.

If a customer requires a more complex solution, then the appropriateness of MMT should be investigated..

Field Service Assistant

• Instruct the operator as to what jobs are outstanding, and provide required information to perform these jobs
• Allow the operator to perform an ad-hoc job.  This is identical to an instructed job, except that the operator has initiated the job
• Record time and status data regarding the job
• Record materials that were consumed in performing a job.  This may also include items that are to be taken back for servicing instead of being consumed.

Maintenance Assistant

• Allow the operator to perform ad-hoc maintenance jobs.
• Record time and status data regarding the job
• Record materials that were consumed in performing a job.  This may also include items that are to be taken back for servicing instead of being consumed
• Provide an inspection facility where the maintenance status may be updated

Production Assistant

• Allow the operator to record consumption of raw material against a production order;
• Record finish goods material against a production order and close order;

Parcel Tracker

• Track date and time when parcel leaves distribution centre;
• Record date, time and location of every place that the parcel changes hands;

Meter Reader

• Instruct the operators as to what meters require reading, and provide them with information as to the location of these meters
• Allow the operator to perform an ad-hoc meter reading.  This is identical to an instructed meter reading, except that the operator has initiated the reading;
• Record time, status, and reading data regarding the meters

QA Inspector

• Instruct the operators as to what inspections must be performed, and provide them with information as to the location of the inspection sites
• Allow the operator to perform an ad-hoc inspection.  This is identical to an instructed inspection, except that the operator has initiated the inspection
• Contains a free form large text field in order for comments to be recorded by the quality inspector
• Contains a free form GRAPHICS page in order to DRAW a picture or diagram on something

Time Sheet Recorder

• Record job codes in real time.  That is, select a job code and count minutes until the operator selects another job code
• Attach a comment to a job code
• Edit the timesheet both in advance and previously recorded data.
• Supports the maintenance of job codes on the device itself.  This may not be supported by the host

An ideal compliment to any professional’s palm organiser.  Especially the aspect of being able to record time allocations in real time.  This means that when you speak to a customer on the telephone, the first thing you do is set you job code to that customer.  Then when you return to your normal work, change the job code again.  No need to actually calculate the time spent on the telephone conversation

Loan Kiosk

• A fast and simple item loan system
  
• Can be used with any asset or item you can think of
  
• Reduces errors that would be impossible to stop with a manual method
  
• Automatically creates a backup of all data files to a configurable directory
  
• Has a configuration editor which gives the user total control over the software
  
• Supports parent items

Loan Kiosk is your all in one item checkout system.  It allows you to keep track of items, and would be perfect for any library or business which constantly needs to keep track of items which are being loaned out.

A user would sign in by scanning or entering a user ID number, they would then check a item out by entering or scanning the items unique ID or barcode.  Once checked out, that item will change colour to indicate that it is not availible.  At any point in time it is possible to know exactly when an item was checked out, and by what user, which increases security and integrity.

With a configuration editor included, it gives the user complete control over the software, allowing them to change a range of settings to suit their needs.  The software also supports parent items, which is perfect if you a loaning out a kit which is made up of multiple parts.